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Productive Business Interiors is now Custer | Fort Wayne

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Dear Customer,

My name is Todd Custer. I am happy to announce that, effective September 1st, 2019, Productive Business Interiors (PBI) has been acquired by Custer, Inc. — a commercial interior solutions company based in Grand Rapids, Michigan. We are very excited to begin serving the Fort Wayne community as your partner in furniture solutions and to help you create spaces that empower Indiana’s employees to do their best work. 

Custer Inc. was established in 1981 by my father, Dave Custer, and 38 years later remains a family owned and operated business. Along with my two brothers, Mark and Scott, we are focused on growing our business in an everchanging work landscape for the next generation. Throughout our years of service, we have expanded from being a Steelcase Authorized Furniture Dealership, to now offering technology, flooring, and custom design-build services under the Custer family of companies. 

We are your partner. We are here to help you make the best use out of your investment of the built environment. We believe that space matters to an organization’s productivity and that the integrity of your space has the power to transform your teams, spark creativity, support collaboration, and attract and retain key talent for your business. We work with you through our unique design process to ensure your vision is heard and your team is set up for success, before, during, and after your space transformation.

Custer has made it our mission to achieve both excellence and growth and this expansion is the next step in our journey to do just that. Our values are firmly rooted in integrity, honesty, optimism, and taking every step to best serve our valued customers. We feel that those values, along with our dynamic range of capabilities, will help us to better serve the existing and future clients of Allen County and beyond. 

As our presence evolves from PBI to Custer, keep an eye out for our brand and our family in the community! We are excited to establish our roots in Fort Wayne and we look forward to being a local resource for small business, healthcare, corporate, and education clients alike. Ownership may have changed, but our team is working hard to make this transition a seamless one for all of PBI’s customers.

Beyond the list of frequently asked questions we have included here for you, I welcome any questions or thoughts you may have as to how we can best partner with you and your organization. We look forward to meeting you soon.

View the full press release here.


Todd Custer
President & CEO